The current system has claimant lawyers deciding if a claim has merit. The new system is being specifically built on the basis that there will be more litigants in person. So, less claimant lawyer involvement, more claims management company input and more litigants in person deciding the merit of their own claim. All of which combines, in my view to more, not fewer, un-meritorious claims.
According to a recent report from research agency Consumer Intelligence, consumer trust in insurance companies is falling. Only 68 per cent of people now say they trust their insurance company. This suggests that 32 per cent of people pay for insurance that they don’t have confidence will actually deliver what is required for them in the event of a claim
A claimant chief has denounced potential compensation levels for RTA victims as arbitrary and ridiculous, as questions continue to mount about the new portal for claims.
leading figure in the insurance industry has suggested it may be time to scale back ambitions for reforming personal injury small claims. The Ministry of Justice has indicated it will increase the small claim limit from £1,000 to £2,000 for employers’ liability and public liability claims – as well pushing the limit to £5,000 for RTA claims.